 "Artificial
intelligence (AI)
has a range of uses in government.
It can be used to further public
policy objectives
(in areas such as emergency services, health and
welfare), as well as assist the public to interact
with the government (through the use of virtual
assistants,
for example). According to the Harvard
Business Review,
"Applications of artificial intelligence to the
public sector are broad and growing, with early
experiments taking place around the world." Hila
Mehr from the Ash
Center for Democratic Governance and Innovation at Harvard
University notes
that AI in government is not new, with postal
services using machine methods in the late 1990s to recognise
handwriting on
envelopes to automatically route letters. The
use of AI in government comes with significant
benefits, including efficiencies resulting in cost
savings (for instance by reducing the number of
front office staff), and reducing the opportunities
for corruption."
Source
Artificial
intelligence in government Wikipedia
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